Selling Skills Sales Tips part1

Sales Tips 1) Go the extra mile, .....Do some thing more,..... do something different........ what is the difference that make the difference between u & other Sales People

‎Sales Tip 2) Tone of Voice: A Hinderance or a Help to Your Success Do not underestimate the power in the tone of your voice. How well do you use your voice to express emotion and emphasize the importance of your message? In today's world where more business is done over the telephone rather than in person it's importa

‎Sales Tips 3) Expected or Earned? If you are a waiter or waitress you have now entered the job of sales. How you perform, what you do and whether or not you keep a smile will determine how well you do in the services industry. A tip should never be expect, but earned. If you keep that in mind you will do well. If you forget it you may just go home empty handed

 

Sales Tips 4) Nurturing the Relationships that Matter We all run out of time. We are expected to increase our sales in numbers, but we often sit spinning our wheels wondering how to do so. It today's economy it's important to nurture the relationships that matter. That doesn't mean just nurturing the potential client

‎Sales Tips 5) Companies don't buy the people do. Have you lost your human touch? If so, it's time to get it back. Make a phone call, send a card or take just a few moments to send an email to see how they are.

 

Sales Tips 6) Be an advisor not a salesperson. A trusted advisor will always win more sales than a hard-core salesperson

Sales Tips 7) Is your customer here today and gone tomorrow? Let me give you a new way of thinking..................... A customer is for life...................................... Are you willing to invest what it takes to get their business?‎

Sales Tips 8) It isn't just the first impression that counts. ...................................... It's every impression that you make......... Be consistent always

Sales Tips 9) Be personable. Your clients should want to talk to you - if they don't you might be trying to hard to get the sale rather than develop the relationship. If they are dodging your calls or not answering your emails you may want to evaluate your approach.‎

Sales Tips 9) Be personable. Your clients should want to talk to you - if they don't you might be trying to hard to get the sale rather than develop the relationship. If they are dodging your calls or not answering your emails you may want to evaluate your approach.‎

‎Sales Tips 10) Your Tone... What does the tone of your voice sound like?. Does it reflect confidence? Strength? Assurance? Perhaps your tone reflects fear? Boredom? Immaturity? Be honest with yourself, do you need to work on your tone?‎

‎Sales Tips 11) get a close friend or co-worker - ask their honest opinion in ur tone .... It's important to find someone who will give you just that. ............... Listen to what they have to say & ...... take their criticism as constructive to help you develop a voice that will get you where you want to be in life.‎

 

‎Sales Tips 12) Voice Inflection......When speaking and thinking about the key points you want to emphasis,..... make sure the inflections of your voice does just that. ..... Inflection alone can change the meaning of a sentence

‎Sales Tips 13) Delivery........Practice, practice, practice. The delivery of your message when training your voice is key. Don't be afraid to rehearse a pitch a proposal or even just a phone call...... You won't always have to do this, just long enough to where a good delivery is natural and you can do it with confidence.‎

 

‎Sales Tips 14) Sound .....What do you sound like?...... Have you ever really just listened to your own voice? For example, when you record your outgoing voicemail message what do others hear? ...A smile?... Joy?... Authority? ...Don't be afraid to use a tape record as you train your voice. A tape recorder will allow you to hear exactly what others hear.‎

Sales Tips 15) Energy ....Similar to tone, but different. The energy in your voice allows people to feel like they are in the room with you. Does your energy make them want to be in a room with you? Put it in check.‎

Sales Tips 16) One thing that I have to watch is....... the speed at which I speak........ I can rattle things off faster than most people can keep. .I always know when I'm doing this because I often get asked to repeat myself. .......Breathe,..... think about what you are going to say and fill it with the right energy for the moment.‎

Sales Tips 17) give customers enough choices more than 1 of 2 or yes or no but not so many as to confuse customers so they believe that they have made the best decision, If u didnot , they will delay their buying until they find the right options for their needs (giving customers a “marketplace” where they c what the...ir options r...,in time, location, space, size, color, material, effort, services, or money...etc.)‎

‎Sales Tips 18) Handling complaints;1-Make sure the complainer is sitting down, it calms him.2- Get out a pad and pencil, ask the complainer to state the problem. Write down what they are saying as they are saying it. First, the Customer's complaint is intangible until it is put down in tangible form.‎

‎Sales Tips 19) Handling complaints; Secondly, by writing down , u calm him,....... since the listener cannot write as fast as the complainer talks, the complainer while waiting for the writer to catch up will be slowing down their presentation, hence causing a calming effect.‎

Sales Tips 20) Process z complaint as soon as u can & tell him when he get a reply. get back 2 them before that time. If the service or Products is defective, do not argue! Make it right, right away. Do not hesitate to replace it, or give a refund. If the reply is negative, sell it 2 him gently. Lastly, discuss z problem & z solution with ur coworkers‎